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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark J Felton II

August 13, 2024

5  out of  5
rating by Mark J Felton II
"Brilliant, top notch, superb!"
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Tiffany Charbonneau

July 8, 2024

5  out of  5
rating by Tiffany Charbonneau
"Amanita helped me so much she is a great agent"
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George Ponnay

June 26, 2024

5  out of  5
rating by George Ponnay
"Fantastic, friendly personalized service!"
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No

April 18, 2024

1  out of  5
rating by No
"Every time I call the girl does not help at all it’s literally so stressful one time I had to call the other State Farm in arcata and I didn’t even go there and they were about to help me more"
We responded:
"I am sorry to hear that you did not get the help you were looking for. Please do not hesitate to call and talk to the agent, Jason. I would like to understand what happened as it sound like a good coaching opportunity,"
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Adriel P

April 3, 2024

5  out of  5
rating by Adriel P
"I want to start off what a good experience I had working with Jason. Very transparent, help me figure out the best policy for my newly purchased vehicle and was able to get me the best price while shopping with other competitive companies. Thank you for your time and patience"
We responded:
"Thank you Adriel!"
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Patrick Williams

April 1, 2024

5  out of  5
rating by Patrick Williams
"Jason gave a quick and complete response to my phone call. He helped me make adjustments to our coverage to make recent price increases easier to manage."
We responded:
"Thank you Patrick!"
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Speed Flash

February 12, 2024

5  out of  5
rating by Speed Flash
"I can't use the phone and they take care of me."
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Ramiro Massa

December 10, 2023

1  out of  5
rating by Ramiro Massa
"Agent Alexandria Forster was unprofessional and rude to me when i visited the office to ask some questions about my insurance plan. she called me a "D$m#@" for no reason. and threatened to call the police on me if i didn't leave. for no reason whatsoever. She made a forced and unprofessional apology just to try and save face. I immediately changed my policy to the orher agent in Arcata and she is 1000% better than Alexandria."
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Tracy Diller

September 12, 2023

5  out of  5
rating by Tracy Diller
"Jason and Trenton helped me out in a tricky insurance situation. They were patient and kind and I truly feel like they cared to help resolve my issue. They really went above and beyond."
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Lizzie Spier

March 30, 2023

5  out of  5
rating by Lizzie Spier
"Very helpful team! Stopped in with some questions and they were quick and willing to help."
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Pam Borglum

February 17, 2023

5  out of  5
rating by Pam Borglum
"I worked with the fabulous Amanita to get a policy for my home in Eureka. Everything worked smoothly and she provided excellent customer service!"
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Larry Matson

January 19, 2023

5  out of  5
rating by Larry Matson
"We have been struggling to find homeowner's insurance since moving back to the area year ago. This is a real challenge in California but working with Amanita was like a breath of fresh air. She was so responsive, cordial and professional. Would happily go back to her with future insurance needs."
We responded:
"Wow, Larry! Thank you SO much for your stellar review of Amanita! We certainly understand that the insurance industry in California has been difficult for many, but our office works very hard to make it as personable, understandable, and painless as possible! Thank you again for your feedback and we greatly appreciate your business! We look forward to working with you for many years to come!"
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Christina Buysse

October 6, 2022

5  out of  5
rating by Christina Buysse
"Amanita Mollier went above and beyond to help insure my home. She was courteous, helpful, and timely for every step of the process. So happy that I found them to insure my historic home!"
We responded:
"Thank you SO much for your feedback, Christina! She really is so knowledgeable and always goes the distance for our customers! We look forward to working with you for many years to come! "
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Cynthia Baddeley

October 3, 2022

5  out of  5
rating by Cynthia Baddeley
"I called State Farm when I bought a new car and Alexandria helped me with both auto and home, saved me money while providing more coverage. She identified a few places where I was severely underinsured, now corrected. She was terrific and made the process easy!"
We responded:
"Thank you so much for your kind words! I will be sure to pass along your feedback to Alexandria! We are lucky to have you apart of the state farm family!"
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Li Sa

September 21, 2022

5  out of  5
rating by Li Sa
"Appreciate the service from Jasons office. Thank you."
We responded:
"Thank you so much! We appreciate and value you! "
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kyle travis

July 18, 2022

5  out of  5
rating by kyle travis
"Very cool with the help!Let's see how this goes"
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Douglas Cole

July 15, 2022

5  out of  5
rating by Douglas Cole
"We had difficulties finding a policy to cover our home in the remote forested portions of Northern California. Jason Forster State Far, and in particular, Amanita M. did an amazing job of getting quick coverage at a reasonable price. Not everybody can get California home owners policies in forested regions, but this firm did an AMAZING job for us. Give them a call."
We responded:
"WOW! Thank you for your review! We appreciate the feedback! I am so proud to have such an awesome team and we incredibly thankful to have amazing customers like you! "
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Brett Stacy

June 28, 2022

5  out of  5
rating by Brett Stacy
"Excellent service and super friendly staff. Will not push services on you that you don’t need. Always provide reliable advice that is in you’re best interest at a low cost."
We responded:
"Thank you so much, Brett! We are happy to help!"
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Jennifer Whitfield

June 16, 2022

5  out of  5
rating by Jennifer Whitfield
"Amazing customer service. Always answer my questions. Helpful, informative, professional and kind."
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P C

May 15, 2022

5  out of  5
rating by P C
"Thanks again for getting it all figured out for me! Fast service too."
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Peggy Valadao

May 14, 2022

5  out of  5
rating by Peggy Valadao
"Jason and Alex are on top of their game. Anytime I have asked for information or documentation, I always receive it in a timely manner. They go above and beyond. I highly recommend there insurance services."
We responded:
"Wow! Thank you so much, Peggy, for your kind words! We appreciate your feedback and you sharing your feedback for the world to see the level of service our office gives to our customers!"
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Steve Pence

May 10, 2022

5  out of  5
rating by Steve Pence
"Always responsive, always capable, Steve Pence, Arcata"
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stephanie

April 30, 2022

5  out of  5
rating by stephanie
"I've had State Farm auto insurance for almost 40 years and had renter's insurance for many years too. Currently, I am in escrow as a first-time home buyer purchasing a manufactured home. During the process I've made multiple calls to Jason's office where a live person answers the phone and gets me to the person who has been working on my case from the beginning. Rules about insuring manufactured homes are different from traditional homes and staff spent all the time I needed answering my questions, sometimes patiently explaining things multiple times until the information sunk in. Amanita is worth her weight in gold."
We responded:
"Thank you SO much for your review, Stephanie! We are so lucky to have such an amazing Team Member like Amanita to give the best service to our equally amazing customers: LIKE YOU!"
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Amanita Mollier

April 26, 2022

5  out of  5
rating by Amanita Mollier
"This office has always been very responsive to any of my insurance needs and the staff is great to work with."
We responded:
"Thank you Amanita, we appreciate your business and lucky to have you!"
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Evonne Halligan

April 22, 2022

5  out of  5
rating by Evonne Halligan
"The assistance I received from Jason and Grant at State Farm was outstanding!!! The assistance I got from Roy’s Auto with Brenden and Mike was just as professional!!! Within a short time of my accident I had a rental, and then bought another car! I’m am super relieved and grateful!!!! Thanks to all of them!!!"